Do you want to use Instagram to add value to your brand?
Are you looking for innovative ways to get your customers (and employees) to post Instagram pictures?
Then keep reading because I’m going to show you
four ways to bring your “A game” to Instagram and wow your fans.
Why Customer Instagram Pictures?
Instagram was the
fastest-rising social media channel for brands in 2013.
You probably already know it’s an effective platform for branding and marketing your products and
growing your community.
But what you may not know is that Instagram
is a powerful tool to collect customer-created content you can reuse to your advantage.
#1: Enhance Your Online (and Offline) Store With Customer Photos
Visuals greatly impact the behavior of shoppers. Most brands just
snap a photo of the product and share it across all social channels, which may work sometimes. But you can
take it a step further by crowdsourcing photos on Instagram.
When
customers see photos of other “regular” people using a product, they’re
more likely to buy. Why? This kind of social proof is a powerful
motivator. Visitors gain trust by seeing others use the products they
are about to buy.
Let’s take the clothing industry, for example.
The biggest mistake clothing brands make on Instagram is showing bland
product photos—clothing worn by hired models, usually with a white
background.
Nasty Gal’s The Click gallery powered by olapic features selfies of fans wearing the brand’s clothes.
Nasty Gal clothing company saw an opportunity and started
showcasing their fans’ Instagram pictures on their website via
olapic. The company has had a
5% increase in overall conversions since implementing the olapic galleries.
#2: Make Instagram Fan Photos Into Stop-Motion Videos
Vine
may have made stop-motion video easy to create and easy to consume, but
Instagram video is winning the popularity contest. Your fans are using
Instagram to take the photos you’re using, so it makes sense to share
your videos there, where they’re most likely to see them.
Lexus reached a younger, tech-savvy audience by using its fans’ Instagram images to create this video.
Lexus
took advantage of fan images
for their aptly titled #LexusInstaFilm (shown above) where a group of
200 Instagrammers met on a racetrack to capture the brand’s new IS F
model. Lexus
pooled those photos and created a short video to share on Instagram and other social channels.
#3: Create Ads With Customer Instagram Submissions
In
2012, Instagram proposed changes to its terms of service that would
allow it to sell your photos to brands for advertising purposes. There
was uproar from the masses and Instagram quickly changed its tune.
Based
on the uproar, you’d think Instagrammers wouldn’t want their images
used in advertising at all. Who in their right mind would voluntarily
send his or her own photos to brands so they can use them for
advertising? A lot of people.
It’s all about choice and control.
People are willing to give out their photos to be used as ads if the
transaction between brands and fans is clear from the start. It helps if
the fan gets something in return.
Wouldn’t you love to see your name in lights and get some new followers to boot?
That’s
what Ben & Jerry’s banked on with their Capture Euphoria campaign.
The social-friendly ice cream company ran a simple hashtag campaign to
gather earned content. Fans were invited to share their pictures using
the #CaptureEuphoria hashtag, then the photos were voted on and the best
won a prize.
This is where it gets interesting. What was the
prize in question? Taking the winner’s Instagram photo and transforming
it into a real-life ad (including print, billboards and bus-stop
posters) that included the winner’s Instagram username.
#4: Recruit Employees
Attracting
and retaining talent are challenging for any brand. Most companies
don’t consider Instagram as a recruiting tool, but
Levi’s had great success with this unique idea.
The
key to a great Instagram feed that people want to follow is sharing
expertly shot Instagram photos on a regular basis. Levi’s leveraged
their popular feed to
lead a model-scouting campaign.
Levi’s launched an Instagram campaign to seek new talent.
Levi’s
used photo and video sharing as a way to gather applications. They cut
out the middlemen and directly sourced candidates via Instagram selfies.
Levi’s
told fans up front that anyone using #iamlevis in their pictures or
captions was granting Levi’s permission to use their photos in
campaigns. Applicants knowingly used the hashtag to notify the brand of
their interest in the job.
To track applications,
Levi’s recruiters ran hashtag searches to scan applicants.
You could easily apply this type of campaign to any brand need. For example, nonprofits could do the same to hire volunteers.
What ideas do you have?
The
diverse ways to get customers and fans to create content is one of the
reasons Instagram is such a rich and growing platform for social
marketers. Marketers are sure to appreciate this earned media and the
level of engagement with their audience.
Does your audience share what they like with you online? Then you may want to look into ways to leverage this on Instagram.
What’s
even better is that most of the examples here cost little to nothing
and are easily replicated by businesses of all sizes.
What about you? Have you ever worked with Instagram fans to implement a grassroots marketing campaign? We’d love to hear about your experiences and ideas. Please leave your thoughts and comments below!